* The product after purchase has a 2 month warranty for manufacturing defects. for example, problems in closures, seams, heels. The warranty for MISUSE of the product is NOT valid. 

 

* For guarantees, NATALIA SERRANO assumes the costs of collection and shipping WITHIN COLOMBIA. 

 

* After the 2 month warranty NATALIA SERRANO is not responsible. In case of damage to the product after this time, the customer must assume the value of the arrangement and shipments.